Here at PurClean we want to make sure you're getting the best service possible and in a timely manner. We've created ways for you to get a hold of the person or department you need specifically to help save you time and keep your business running smoothly. Below, you'll find email addresses for our service and sales departments as well as other ways to contact us. We are here to serve you, and we're proud of being able to do just that!
Preventative maintenance is key to keeping your PurClean equipment running at it's best. Making sure every task is done on schedule can ensure longevity and optimum performance of your equipment. Below we've provided PDF files of maintenance schedules for both RO and reclaim systems. You can download and print the maintenance schedules or save them to your smart device for reference during routine tasks. If you need assistance with any of the maintenance tasks listed, please contact our technical support department by calling 800.882.8854.
If you've received one of our newest E3 RO Units, you've probably noticed a new decal has been added to our control boxes. This QR code decal makes it easy to store and access the technical manual for your specific machine without having to keep track of binders or loose paperwork.
The following parts are on special for the month of January from PurClean:
The following parts are on special for the month of December from PurClean:
Please join us online for a weekly H2O-U training class via Zoom. See below for schedule information and contact firstname.lastname@example.org to register.
The following parts are on special for the month of November from PurClean:
New Wave Industries has been the leading manufacturer of reverse osmosis systems for the carwash industry for over 30 years. With continued innovation and engineering, we strive to continue to uphold this place within the industry. Purchasing and installing a reverse osmosis system in your carwash is the best way to achieve superior water quality for your wash, leaving customers' vehicles spot free and providing a high quality wash every time. Keep reading to learn how the PurClean reverse osmosis systems work for the carwash operator.
Since PurClean became a company over 30 years ago, one of our biggest focuses has been customer support. Creating a number one product is great, but support makes it possible to maintain customer relationships and ensure each partnership is beneficial to both sides.
2020 has been a whirlwind year for the carwash industry and has been a pivotal year for PurClean so far allowing changes to be made to further instill the belief that customer support is key to success. At the beginning of the year, our sales team was in need of a reboot. Management within the company decided to look internally for employees that could assist with fostering customer relationships by providing knowledgeable support and technical experience. Paul Spence and Steve Samudio, both of whom have decades of combined experience in water treatment for the carwash industry have fulfilled this role since January of 2020. We are excited to announce their new positions as Technical Sales Managers and the creation of our new Technical Sales Team.